Judge at Client Experience Excellence 2026
Olga Dzitsoeva is a beauty industry entrepreneur and nail service specialist with professional expertise in salon operations, customer experience, service ergonomics, and client retention. Her work focuses on developing efficient service processes that combine high-quality beauty services with a comfortable client experience, structured workflows, and long-term customer relationships.
Throughout her professional practice, Olga has developed a customer-centered approach to nail service that emphasizes ergonomic organization of the working environment, consistent service standards, personalized communication, and client loyalty. Her methodology is designed to improve both the operational efficiency of beauty services and the overall customer experience, helping create conditions that encourage repeat visits and sustainable client retention.
In addition to her hands-on experience in the beauty industry, Olga has been developing her own entrepreneurial approach to building and managing a beauty business. Her expertise covers service organization, client communication, retention strategies, operational processes, and the development of a scalable service model focused on long-term customer relationships and sustainable business growth.